FAQ

Q: What's your MOQ?

A: 1 piece.

Q: what is the lead time?

A: Always 25~30 Days

Q: How do you ship?

A: Sea/Air/Bus/Express...

Q: How long is the warranty period?

A: 1 year

Q: We are inexperienced, but if we want to buy equipment and can't operate it, what should we do?

A: Don't worry, our engineers will give your team training, guide your team to use the equipment

Q: What if something goes wrong with the equipment after we buy it?

A: We offer 24-hour service. If there is something wrong with your equipment, if you take videos and pictures, we will ask the Engineer for online guidance.

Q: Do you accept customized?

A: Yes, our equipment is customized and can be designed according to your requirements.

Q: Where is your factory?

A: Our factory is located in Wuxi ,Jiangsu,China.

Q: Can we make an appointment to see the factory?

A: Certainly. You are welcome to visit the factory any time. We can also show you around our customers' factories to see the equipment in operation.

kwang purification

Hey, I am Katherine Wang, General manager of Kwang Purification and expert in clean room equipment industry for over 15 years, I would like to share my experience in the field.
Kwang Purification is a leading manufacturer of clean room products, We can provide you one stop solution for all your requirements about clean room. If any question or requirement, feel free to contact me, I will try my best to offer you good advice and solution.